Bug reports with browser, console and screenshot attached
So you're not asking for the fifth time
Your client reports 'the form is broken' with no browser info, console errors or screenshot. You spend 2 hours recreating the bug on every OS and browser before giving up.
Three problems with bug reports
"It doesn't work"
Client says the button is broken. Which button? Which page? Which browser? You start a 10-email thread just to understand the problem. Dev work takes 10 minutes. Getting context takes 3 hours.
"Works on My Machine" — The Classic
The bug only happens on Safari 16.3 on iOS 17.2 with dark mode enabled. You don't know any of this. You spend a day testing every browser combination before finding it.
Same Bug, Five Different Tickets
QA creates "login button unresponsive." PM creates "can't sign in." Client creates "authentication broken." Three developers pick up three tickets. One bug, triple the work.
What each report includes
Screenshot, console errors, browser version and AI tags—captured automatically
Annotated Screenshots
Reporter clicks, draws an arrow, types "this button." You see exactly what they see. No guessing. No "which button?" emails.
Auto-Captured Environment
Browser, OS, viewport, device type, URL—all captured automatically. "Works on my machine" becomes "let me check Safari 16.3 on iOS" in 2 seconds.
AI Duplicate Detection
"Login broken," "can't sign in," "auth error"—AI recognizes they're the same issue. Auto-links to the existing ticket.
What's in each report
Console errors, network logs, device type, browser version—and it all lands in Jira
Console Errors
JavaScript errors and stack traces captured automatically. No more "open dev tools and tell me what it says."
Network Requests
Failed API calls, 4xx/5xx responses, and timeouts included. Debug backend issues without reproduction.
AI Categorization
Bugs auto-tagged as UI, Performance, API, or Content. Routes to the right developer instantly.
Works for Everyone
Clients, QA, PMs—anyone can submit. No training needed. Reports go directly to Jira.
Email or Slack reports
They work, but someone must copy each one into Jira manually.
Email & Slack
How most teams collect bugs
- No technical context
Just text—maybe a phone screenshot of the error.
- Manual Jira entry
Someone spends time copying reports into Jira.
- Lost in threads
Bug mentioned an hour ago in a channel with 200 messages.
IssueCapture
One script tag on your site
- Full technical context
Screenshot with annotation, browser type, console errors, network logs.
- Goes straight to Jira
The report becomes a Jira issue immediately. No copy-paste needed.
- AI-powered triage
Priority, category, and duplicate detection happen automatically.
Who uses it
Agencies, product teams and freelancers.
Web Agencies
Give clients a professional way to report issues. No more "reply all" email chains. Every project gets its own feedback channel.
- Client-friendly interface
- Custom branding per project
- Separate Jira projects supported
Product Teams
Staging site testing, QA feedback, internal bug hunting. One widget serves everyone from PM to junior tester.
- Works on staging & production
- User pre-fill for internal teams
- Sprint-ready Jira integration
Freelancers & Solo Devs
Stop chasing clients for details. Drop the widget on their site, get complete bug reports without the back-and-forth.
- 5-minute setup
- Free plan available
- Look professional to clients
Transparent pricing
IssueCapture charges a flat monthly price per issue volume. Competitors charge per user. No per-seat fees.
- Free plan for small projects
- Unlimited team members on all plans
- No hidden fees or contracts
- Cancel anytime
Bug reporting for developers: FAQ
What is the best bug reporting tool for developers?›
For teams already in Jira, IssueCapture captures browser, OS, viewport, console errors and failed requests, then creates the issue directly in Jira with an annotated screenshot — so bugs arrive reproducible instead of as "it doesn't work."
How do you capture JavaScript console errors in a bug report?›
IssueCapture monitors the page from load, so when a user reports a bug it automatically attaches the JavaScript console output (errors, warnings, logs) and any failed network requests. No asking the reporter to open DevTools or screenshot the console.
Does it work with any web framework?›
Yes. IssueCapture is a single script tag (or an npm package) that runs client-side in the browser, so it works with React, Vue, Angular, Next.js, plain HTML, and anything else that renders in a browser.
Is there a free plan for small dev teams?›
Yes — a free plan with 10 issues per month and no credit card required, including the full capture-and-create-in-Jira flow, so you can trial it before upgrading.
Get the browser, console and screenshot with every report
Free plan: 10 issues a month, no card.
- No credit card required
- One script tag to install
- Works with Jira Cloud