Get in Touch

Have questions? We're here to help and would love to hear from you.

Email

support@issuecapture.com

Best for general inquiries

Chat Support

Via in-app widget

AI-powered assistance

Sales

sales@issuecapture.com

For pricing and enterprise

Response Time

Within 24 hours

Typical email response

Send us a Message

Frequently Asked Questions

What is your typical response time?

We aim to respond to all inquiries within 24 hours during business days.

Do you offer phone support?

Phone support is available for Enterprise customers. All other plans include email and chat support.

Can I schedule a demo?

Yes! Use the contact form and select "Request a Demo" as the subject, or email sales@issuecapture.com directly.

Is there a status page for service updates?

Yes, visit status.issuecapture.com for real-time service status and maintenance schedules.

Response Times

Email support: Within 24 hours

Chat widget: AI-powered instant responses

We aim to respond to all inquiries as quickly as possible

Other Ways to Get Help

Documentation

Comprehensive guides and API references

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Video Tutorials

Step-by-step video walkthroughs

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Community

Join our community forum

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