Client feedback, filed in
Jira
Clients report issues on their site and each report becomes a Jira issue. No email chains, no out-of-band feedback.
Why client feedback is slow
Email, screenshots, and vague comments create delays and back-and-forth.
Vague Emails
"Can you move the logo?" Move it where? On which page? Email chains go on for weeks, delaying launch.
Browser Issues
The client sees a bug on their iPad. You can't reproduce it because you don't know their device or OS.
Unbilled Hours
Project Managers spend hours copy-pasting client emails into Jira tasks. That's time you can't bill for.
Agency features
Branded widgets per client, each filing into its own Jira project.
Custom Branding
Match the widget to your client's brand. Change colors, fonts, and labels.
Unlimited Domains
Install on staging, production, and dev environments. Manage multiple client projects from one dashboard. Each account connects to one Jira site, so a client who wants reports in their own Jira needs their own IssueCapture account.
Technical context
Every report includes browser info, screen resolution, and console logs. Your developers can fix it without asking for more details.
Client-Friendly
Clients don't need Jira access. They just click and type. Keep your Jira project private while getting their feedback.
Start with the free plan
10 issues a month. Connect your Jira. Add client widgets.