A Capture for Jira alternative that lets your users report, too
Capture for Jira is a browser extension your team installs to screenshot and annotate during testing sessions. IssueCapture flips the model: a widget on your site that anyone — testers, clients, end users — can report through, with console logs, network errors, and AI triage attached automatically.
Capture for Jira (formerly Atlassian Bonfire) pioneered screenshot-based feedback into Jira. Atlassian handed it to Zephyr (now SmartBear) in 2017, and while it is still available on the Atlassian Marketplace, it has seen little development since — its last release was in 2022. It also only works for people who install the browser extension, which rules out the users and clients actually hitting your bugs.
Why teams choose IssueCapture
No extension to install
Capture for Jira requires each reporter to install a browser extension. IssueCapture is one script tag on your site — testers, clients, and end users report through the widget with zero setup on their side.
Context the extension never captured
Capture for Jira attaches screenshots and annotations. IssueCapture also records the JavaScript console errors and failed network requests behind the bug, automatically, on every report.
Actively developed, AI included
Capture for Jira’s last release was in 2022. IssueCapture ships continuously and includes AI triage — summarization, categorization, priority, and duplicate detection — on every report.
Capture for Jira vs IssueCapture
An honest, feature-by-feature comparison.
| Feature | Capture for Jira | IssueCapture |
|---|---|---|
| Native Jira issue creation | Native (Marketplace app) | Native (Atlassian OAuth) |
| Automatic console log capture | No | Yes |
| Automatic network request capture | No | Yes |
| AI auto-triage & categorization | No | Yes |
| Screenshot + annotation | Yes | Yes |
| Works for all users (no extension) | No | Yes |
| Session replay | No | No |
| Pricing model | Marketplace app (SmartBear) | Flat — unlimited members |
Based on publicly available information reviewed June 2026. Competitor features and pricing change — check their site for the latest.
No session recording — on purpose
You will notice IssueCapture has no session replay. That is a deliberate design decision, not a missing feature. Session-recording tools continuously capture everything your users do — keystrokes, form inputs, and personal data — across their whole visit. That is a standing privacy and GDPR liability, and it forces you to mask sensitive fields and manage who can watch the recordings.
IssueCapture captures data only at the moment a user chooses to report a problem — and only what is relevant to that report: the screenshot they can see, the console logs, and the failed network requests. Less data collected means less risk, simpler compliance, and users who stay in control of what they share.
Where Capture for Jira shines
No tool is best at everything. Capture for Jira is a strong choice when you need:
- Structured exploratory-testing sessions for QA teams
- Screenshot annotation directly in the browser
- Deep, native Jira integration as a Marketplace app
- Familiar to long-time Jira Server/Data Center teams
Capture for Jira alternative: FAQ
What happened to Capture for Jira?
Is Capture for Jira discontinued?
What is the best alternative to Capture for Jira?
Can IssueCapture replace exploratory-testing sessions?
Ready to switch from Capture for Jira?
Add the widget in under 5 minutes. Free plan, no credit card required.