A Capture for Jira alternative that lets your users report, too
Capture for Jira is a browser extension your team installs to screenshot and annotate during testing sessions. IssueCapture flips the model: a widget on your site that anyone — testers, clients, end users — can report through, with console logs, network errors, and AI triage attached automatically.
Capture for Jira (formerly Atlassian Bonfire) pioneered screenshot-based feedback into Jira. Atlassian handed it to Zephyr (now SmartBear) in 2017, and SmartBear still maintains it: Cloud versions 2.0.0 and 2.1.0 shipped on the Atlassian Marketplace on 23 July 2026. The main difference: Capture works through a browser extension, so only people who install it can report — which rules out the end users and clients actually hitting your bugs.
How IssueCapture differs from Capture for Jira
No extension to install
Capture for Jira requires each reporter to install a browser extension. IssueCapture is one script tag on your site — testers, clients, and end users report through the widget with zero setup on their side.
Context the extension never captured
Capture for Jira attaches screenshots and annotations. IssueCapture also records the JavaScript console errors and failed network requests behind the bug, automatically, on every report.
AI triage built in
On Team plans and up, IssueCapture’s AI summarizes, categorizes, prioritizes, and checks each report for duplicates before it reaches Jira. Capture for Jira is built for capturing and annotating during test sessions.
Capture for Jira vs IssueCapture
Checked against each vendor pricing and docs.
| Feature | Capture for Jira | IssueCapture |
|---|---|---|
| Native Jira issue creation | Native (Marketplace app) | Native (Atlassian OAuth) |
| Automatic console log capture | No | Yes |
| Automatic network request capture | No | Yes |
| AI auto-triage & categorization | No | Yes |
| Screenshot + annotation | Yes | Yes |
| Works for all users (no extension) | No | Yes |
| Session replay | No | No |
| Pricing model | Marketplace app (SmartBear) | Flat price, unlimited members |
Based on publicly available information reviewed September 2026. Competitor features and pricing change — check their site for the latest.
IssueCapture does not record sessions
IssueCapture has no session replay because it only captures data when a user submits a report. Session-recording tools continuously capture everything your users do — keystrokes, form inputs, and personal data — across their whole visit. That is a standing privacy and GDPR liability, and it forces you to mask sensitive fields and manage who can watch the recordings.
IssueCapture captures data only at the moment a user chooses to report a problem — and only what is relevant to that report: the screenshot they can see, the console logs, and the failed network requests. Less data collected, so less to mask and less to explain in a privacy review.
Where Capture for Jira shines
Capture for Jira is the better fit if you need:
- Structured exploratory-testing sessions for QA teams
- Screenshot annotation directly in the browser
- Deep, native Jira integration as a Marketplace app
- Familiar to long-time Jira Server/Data Center teams
Capture for Jira alternative: FAQ
What happened to Capture for Jira?
Is Capture for Jira discontinued?
What is the best alternative to Capture for Jira?
Can IssueCapture replace exploratory-testing sessions?
Try IssueCapture free
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