Frequently Asked Questions
Everything you need to know about IssueCapture. Can't find what you're looking for? Contact us.
Quick Answers
- Setup: 2-5 minutes with a single script tag
- Pricing: 25 free credits, then ~25¢ per issue ($25-$949 credit packages)
- Jira support: Cloud only (Software and JSM)
- AI features: 11 features including auto-categorization and duplicate detection & linking
- Frameworks: Works with React, Vue, Angular, Next.js, and vanilla JS
Getting Started
Setup takes 2-5 minutes for most teams. You need to: (1) Sign up for a free account, (2) Connect your Jira account via OAuth, (3) Copy the installation script tag, (4) Paste it into your website's HTML, and (5) Test the widget on your site. No backend server or complex configuration required.
Jira Integration
Features & Functionality
Pricing & Plans
Team Management
Security & Privacy
Technical & Support
Related Resources
Documentation
Complete guides for React, Vue, Angular, Next.js installation and configuration.
Pricing
View all credit packages and calculate your costs with our pricing calculator.
What is IssueCapture?
In-depth overview of features, Jira integration, and how it works.
Browser Support
Supported browsers, bundle sizes, and performance specifications.
Team Management
Roles, permissions, invitations, and auto-join domain setup.
Security
Data encryption, GDPR compliance, and security practices.
Still have questions?
Our team is here to help. Get in touch and we'll answer any questions you have about IssueCapture.